Customers and Partners

Labor Berlin, the largest hospital laboratory in Europe, is the central medical laboratory for Charité Berlin and Vivantes Hospitals in Berlin. They service 30+ clinics.
With a high volume of samples and routes every day, preanalytics is vital for Labor Berlin to ensure the delivery of accurate results. Much can happen in the time between a sample is ordered, drawn, transported and arriving in the lab. These pre-lab processes are extremely fragmented and highly regulated by ISO 15189.
Facing these challenges, Labor Berlin has been constantly on the lookout for digital innovation over the years. Their goal was to track and document all steps from order creation to sample arrival at the lab in one easy-to-use application, with 100 % accurate and 100 % digitized.

Fitted to their workflow, Labor Berlin has implemented the full S4DX system in a multi-lab setting.
Now, Labor Berlin uses S4DX browser scan (web-based) and S4DX Samples app (mobile app) at collection points for sample scanning and order verification with preanalytical guidance. The S4DX system interfaces with their LIS to receive and prefetch information and send back datapoints generated throughout the entire process. This helps track and maintain sample quality while keeping flexibility and ease of usage.
With this solution, Labor Berlin ensures full traceability and digitalization of all pre lab sample processes, while retaining flexibility for their hospital and medical staff.

CBT is an interdisciplinary centre of medical excellence combining outpatient treatment with analytical diagnostics. The blood sample workflow at CBT is an end-to-end process involving several locations in the western part of Germany. Before partnering with S4DX, the blood sample collection process at CBT was not digitized, instead relying on barcodes and handwritten records. This approach was costly, hard to scale and prone to manual errors. The goal was to improve quality and generate pre-preanalytical data that could be easily integrated into the daily workflow.

Using the full S4DX system (S4DX browser scan and S4DX Samples app) to register samples and verify preanalytical steps, S4DX collects and stores key sample information. Generating immediate insights, the system is a digital window into the sample collection process, allowing for quicker detection and resolution of issues. These real time insights allow CBT to explore trends within their data. The head of CBT Bonn described the digital datasets collected within this collaboration as “the new gold” for daily laboratory operations.
The next step for CBT and S4DX is to roll out the solution to more collection sites with the aim of reaching a fully digitized preanalytical quality cycle.

Labor Stein is part of the Limbach group, the biggest laboratory chain in Germany. They piloted different transport monitoring solutions but found them too difficult to implement and too complex to scale. They needed a solution that could track transport-temperature, - shock events, -time and delay. Their aim was to showcase and maintain the highest preanalytical sample quality and meet all current and upcoming regulatory standards.

To begin, S4DX designed a short pilot focused on transport monitoring, which was ready for implementation within two weeks. Today, Labor Stein uses the full S4DX transport monitoring system to monitor preanalytical processes in real-time. The whole system is extremely reliable and easy to use - for couriers, lab entry staff and management.
A recent audit rated the S4DX system as a superior solution to achieve all ISO 15189 requirements. Labor Stein has already more than 100 collection sites connected to S4DX transport monitoring and plans to scale the solution to many more.