Up to 68,2% of laboratory errors occur in the pre-analytical phase. Our practical guide shows you how to standardize sample collection and transport to the standard EN ISO 20658 — identification, labeling and traceability — without disrupting your lab's processes.
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Problems start at order entry, in sample non-conformities, in transport delays and in the lack of cold-chain control. Most are discovered only after analysis — too late to avoid repeats, clinical delays and extra costs.
Every sample has a digital fingerprint: S4DX follows it end-to-end, generating the data ISO 20658 requires at every step.
Unambiguous patient/sample identification and pre-analytical guidance, right from the request.
Record operator, date and time; the SmartTube starts monitoring temperature and shocks.
Temperature and times monitored in transit; alerts if integrity is compromised.
Automatic receipt, acceptance/rejection flags and end-to-end traceability through to the report.
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An expert shows you how to reach ISO 20658 compliance with S4DX — step by step, no commitment.
From collection to delivery in the lab, every sample is recorded, monitored and verified in real time. Full chain of custody.
A complete, auditable trail for every sample, from collection to transport, compliant with EN ISO 20658:2023.
Fewer repeats and fewer hours spent chasing samples. A measurable, defensible turnaround time, backed by data.
Every clinical decision rests on a sample whose quality is verifiable from the first second. No ghost samples.
ISO 20658 defines sample collection and transport for laboratory examinations. S4DX generates the data and traceability required across every area.
Correct patient identification and an unambiguous link to the sample.
Collection procedures, correct containers, order, and recording of operator, date and time.
Unambiguous labeling and sample handling that preserves integrity.
Controlled transport conditions and times, with traceability across the whole chain.
“With the S4DX sample tracking system we save up to 6 hours a day of administrative work in our laboratory.
Jürgen WeghoferCOO, Synlab Austria![]()
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